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Old Mar 29, 2012, 8:07 AM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
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Delta is awful. a year or 2 ago I was flying home from work (norfolk-atlanta-chicago) with 4 others. our company paid for our tickets home, we had no choice but to fly delta and therefore...full fare tickets. we checked in at orf and recieved boarding passes. got to atlanta went to the gate and waited for our names to be called for seats (we did have confirmed seats, not stand by) we heard them start boarding. so myself and 2 others (the other 3 had seat assignments) went to the desk and asked about the seats. they said they had overbooked the flight and we were now on stand by...WHAT?!?! we told the other girls to get on the plane we will be fine. i called my company, they had a fit with delta. we asked delta when the next flight is, they told us tomorrow around 1030am. we asked what are they going to do for us. they told us NOTHING since we were crew!! we found 2 different agents and told them we were on PAID tickets, not standby, we are full fare paying passengers. after an hour of fighting we won a hotel for the night, food vouchers (dinner and breakfast), and $400 travel vouchers (i gave to my parents since i HATE delta). we just couldnt get the checked bags back. 2 agents were great that we dealt with, the others were awful
 

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