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Baggage Problems Had any problems with your baggage on Continental Airlines?

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  #1  
Old Jan 25, 2011, 6:49 AM
PGSWAG PGSWAG is offline
 
Join Date: Jan 2011
Posts: 2
Angry Items STOLEN from gate check baggage!

My carry-on baggage had to be checked at the entrance to the plane of my first flight in San Antonio, Tx because there was no more overhead room. I connected flights in Houston, Tx destined for McAllen, Tx. When I made it to my final destination, my Georgio Armani case that also contained my spectacles was missing! I filed a complaint with Continental about an hour after I arrived to my final destination. I've been advised to file a claim and mail or fax in. I am so upset about this matter and know I will never retrieve these items. The spectacles were one of a kind and someone stole them out of what was suppose to be my carry-on baggage! My flights on 1/24 were CO1778 & CO1621.

Last edited by PGSWAG; Jan 25, 2011 at 6:51 AM. Reason: Add flight information
  #2  
Old Jan 25, 2011, 7:41 AM
jimworcs jimworcs is offline
 
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Location: Lot et Garonne, France
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This happens again and again...this area needs regulation. The thieves need to be accountable... they seem to be getting off scot free. You should file a police complaint.
  #3  
Old Jan 25, 2011, 7:48 AM
PGSWAG PGSWAG is offline
 
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Should I file the police complaint at the destination city? I'm only visiting for a week.
  #4  
Old Jan 27, 2011, 5:51 PM
Gromit801 Gromit801 is offline
 
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Hopefully, you took a lot of pictures of the damage. If you no longer have the receipts, go online and find the items, and print out the pages. Showing the items and the cost. It may not be exactly what you paid, but close enough to file a claim. Also, take it to small claims court.
  #5  
Old Jan 27, 2011, 10:14 PM
jimworcs jimworcs is offline
 
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Yes, I would file it at the destination city, as this is where you discovered the theft.
  #6  
Old Apr 8, 2012, 3:39 PM
Researcher Researcher is offline
 
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Wink Baggage

I would like to know the final resolution for this case.
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