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Customer Service Have you had any problems with US Airways' Customer Service? Have US Airways employees treated you poorly?

 
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Old Jun 11, 2012, 3:54 PM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
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Ok, im not going to say anything about the tone of the flight attendants voice, i wasnt there and just going by word of mouth. however, he was right. once you are off the plane, your off. they wont allow you back on i have seen numerous times people trying to get off the plane and being stoped. did you think they were going to delay a flight for you, just so you could go see if your ring was left back at security check point? Most people fly and we all hear over and over again, carry on luggage must be completly under the seat in front of you or in the overhead compartment. you just admitted yours was not. he appearantly said in a tone "i guarentee i will find a place for it" which he appearantly did. I actually cant believe he gave you his name with contact information on it...wow! he obviously knows or thinks he was in the right and did what he had to do to get the plane out on time. I dont see where they "bullying" comes in though. you cant get off the plane, you will delay the flight, you didnt have your stuffed properly stowed (he came with an attitude accoriding to you). honestly, he was doing his job with a bad attitude.
 

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