This catalogue of disasters is the Delta experience...and so common, if they refunded the ticket price of everyone this happened to, they would go bankrupt. Wait....they did go bankrupt, but the government rescued them and gave them anti-trust immunity to get even larger and emerge as the largest customer abuse organisation in the world, sorry I meant airline.
In Europe, for both journey's you would be entitled to financial compensation for these long delays, however in the US if you make the journey you get nada. The $100 voucher is all but worthless... and requires you to fly with them again! They even have an opportunity to blame the weather, with the 'going round storms' excuse.
I would forget getting a refund... it is a waste of energy and will not result in a refund... I would move on and resolve never to fly Delta again.
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Jun 18, 2012, 6:57 AM
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