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Reservations Seat Bait & Switch

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Jul 2, 2012, 4:28 PM

loulaurent loulaurent is offline

Join Date: Jul 2012

Posts: 1

Seat Bait & Switch

While making my reservation, for a flight 12 days out, I was allowed to see what seats were available on the flight. Seating is one of the main issues that determine what flights I will take. After I completed the reservation, and just before it was confirmed, they let me select seats. None of the seats displayed beforehand were available. In fact, on my return flight there were no seats to assign. This is a clear example of bait and switch.

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Reservations Seat Bait & Switch

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