[JHarvey114]

I, along with five other family members, we're supposed to fly out of MGM on July 1. After standing in the check-in counter for thirty minutes, we were informed our flight had been cancelled. The attendant told us it would take her to long to rebook us and handed me a number to call myself. An hour and a half later and multiple request to be seated together later, we were rebooked. My son is under two and I paid over 2700.00 to fly with my sisters so I would have help. The phone representative assure me we would be seated together.

Upon arriving the next day, I find that our layovers had changed from one and half hours in Dallas and two hours in London to over four hours in Dallas and over three hours in London, plus add in an additional hour stop in Bahrain. We were not only seated separately but seated in different cabins. To top things off, my son was refused a meal on the twelve hour flight from Dallas to London.

After we finally arrive in Doha, my luggage was broken. A rather expensive hard case, cracked completely up the side. My sons bag, which held his carseat and diapers, did not arrive with the flight.

For the next leg of my ticket, when I called to check on my flight I was informed it had been cancelled. Second flight to be cancelled without notice. After calling four times for a reference number and wasting three days of vaction time to clear up a cancelled flight I'm informed it's not cancelled. Someone at American Airlines cancelled my ticket without contacting me. Only after forking over another 302.00 exactly would they rebook me!

I asked to speak to the supervisor and voiced my concerns only to be told that their airline could not help me until my trip had been completed, over two months after my original flight.

Sadly, these were only the major problems we had. I am dreading my flight home and can say with confidence, unless there is a major effort on their part to correct this madness, we will not be flying with them again.