[arsants]

I have not had my bag since April 8th. I flew from Mozambique on April 7th arriving Washington Dulles on April 8th.

I've been in contact with their offfice in Washington Dulles airport, but he seems to be too overwhelmed to deal with my case, or not have the power to process it further. After realizing that the luggadge description I gave them was wrong (yes! How are they supposed to find my stuff if the information on is not accurate!!?) and a inumerous attemps to help them doing their job by giving precise information about my bag and its contents and after TWO weeks without my stuff... notting happended!! Later I realized that they never updated the information i gave them. What a waste of time!!!

It as been a MONTH and 2 weeks (!!!!!) ever since ETHIOPIAN AIRLINES lost my luggadge!!! This situation should be a priority to any professional airline but cleary Ethiopian do not care with their costumers at all! I filled the paper work TWICE and despite that and all my effords to try to give them all information nedded to find it, I am still waiting to be contacted and reimbursed!


Fly Ethiopian airlines will not be an option anymore. I travel a lot and by far this has been the WORST (worst than many low cost airlines I flew with).