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#1
May 20, 2013, 12:37 PM
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Customer Service not able to change my ticket dates
Hi,
I have been in calls with Etihad customer care for last one week. I just need to change the date of travel for my family return journey. Customer service employees have put me in hold for 3 hrs and did not give me fare difference and said they will call me back and I never receive calls. Couple of people I have worked with are Varun and Nagalakshmi. Hope my problem will be resolved here. If not I will post a compliant in Better Business Bureau. Thanks Satya |
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#2
May 21, 2013, 7:58 AM
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Sounds like Etihad are pretty poor at customer service. This board is absolutely full of complaints about their handling of phone calls.
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