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| View Poll Results: Do you think Etihad can ever improve such a pathetic state of customer service? | |||
| No, not in near Future |
   
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4 | 66.67% |
| Never |
  
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1 | 16.67% |
| May be |
  
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0 | 0% |
| Yes, but until than I will use some other flight. |
  
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0 | 0% |
| Yes, by monitoring Airline Complaints and following up |
  
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1 | 16.67% |
| Multiple Choice Poll. Voters: 6. You may not vote on this poll | |||
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#34
Jan 23, 2014, 12:17 PM
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Just had a phonecall
from Etihad.
They are sorry. They are very sorry. BUT... There's nothing they can do. In Dec. I was told to make the ticket 'sleeping'' and I could wake it up anytime before sept 2014. Now, it appears,waking up the ticket attracts penalty. Also cancelling has a penalty. BUT there is no penalty for putting ''guests'' tru hell when they try to fly. The website however states : http://wp.me/P47XiJ-1r 1 conclusion : never try Etihad ! You'll be dissapointed |
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