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We are expanding this investigation to the public and requesting feedback from Swiss Air customers here.

Check-in / Boarding Experienced problems during check-in or boarding?

Check-in / Boarding Made to wait on an airplane with a broken AC

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Jun 18, 2014, 1:49 PM

Missasianairliners Missasianairliners is offline

Join Date: Jun 2014

Posts: 1

Made to wait on an airplane with a broken AC

We were forced to board an aircraft with a broken air conditioner. They made us wait in the sweltering cabin for close to an hour. To "alleviate" the situation they opened the front and back doors. The engine noise and exhaust fumes were awful.

Every time I fly this airline something goes wrong. I would be better off taking the Chinatown bus.

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Check-in / Boarding Made to wait on an airplane with a broken AC

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