[Etihad Representative]

Originally Posted by sanaik

Hi,
Have a good day

Based on the response I have forwarded the ongoing email correspondence to ********************** on 11th Sept'2015 evening 20:50 Hrs, no response until this day this was the 8th reminder to baggageclaims & feedback @etihad.ae

I believe this only a one way correspondence that happens and we should expect not to receive any response






This email thread is for information

From: Naik, Shashikant (GE Oil & Gas)
Sent: Tuesday, September 08, 2015 7:47 AM
To: baggageclaims@etihad.ae
Cc: feedback@etihad.ae
Subject: FW: Etihad Airways [RQID:376416] - Reminder Follow-up mail
Importance: High

Reminder - 8

Sir / Madam,
Have a good day

Awaiting response

Regards

S A Naik


From: Naik, Shashikant (GE Oil & Gas)
Sent: Monday, September 07, 2015 3:14 PM
To: baggageclaims@etihad.ae
Cc: feedback@etihad.ae
Subject: FW: Etihad Airways [RQID:376416] - Reminder Follow-up mail
Importance: High

Reminder - 7

Sir / Madam,
Have a good day

Awaiting response

Regards

S A Naik

Hi Naik,

We're sorry this is taking longer than expected. Please rest assure we have taken action and have informed our baggage team you're still waiting on your claim to be resolved. Our baggage team is working hard to be able to respond quicker at the moment and will do their best to look into this for you shortly.

However, we're unable to confirm a time frame at the moment. Please bear with us, our team will get back to you about this. *JP