| FAQ | Tips | About Us |
|
#1
Nov 13, 2015, 3:17 PM
|
|||
|
|||
Flight Change
BA's Mission Statement supposedly is: To Fly. To Serve. What a joke! I was just informed by several call centre idiots that because BA has changed a flight time on an inbound flight to a much earlier time, I won't be able to make my connection in LHR and as a result I will miss my connecting outbound flight. They informed me that it is my problem and that I now have to pay to change the inbound connecting flight at my expense. The fact that I am a Sapphire One World flier and booked these flights months ago means absolutely nothing. If BA calls this "To Serve", then I clearly don't know what that means.
Customer Service apparently does not include "To Serve". |
| Reply |
|
|
Similar Threads
|
||||
| Complaint | Complaint Author | Forum | Replies | Last Post |
| Reservations Zero warning of flight change AND seat change AND loss of premium seat without refund | ABrown | Reservations | 2 | Feb 19, 2012 3:08 PM |
| Flight change due to illness - AA | carolv | American Airlines Complaints | 0 | Jan 6, 2012 8:47 PM |
| Canceled / Delayed / Overbooked CO can change my flight, but if I do, I get charged $150 | sixsigmachampion | Flights Canceled / Delayed / Overbooked | 0 | Mar 31, 2011 2:57 AM |
| Customer Service Change Flight Fee | MDTraveler | JetBlue Airways Complaints | 4 | Feb 27, 2011 11:47 PM |
| Reservations A change in flight but no refund | donnafholzer | United Airlines Complaints | 1 | Jul 28, 2009 5:24 AM |
Linear Mode
