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Check-in / Boarding EY150 Fleecing by Chicago ETIHAD airport staff with carry on

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Feb 10, 2016, 6:08 PM

tamu_anand tamu_anand is offline

Join Date: Feb 2016

Posts: 3

EY150 Fleecing by Chicago ETIHAD airport staff with carry on

Time and again Etihad airways staff in Chicago have proved to be the master of fleecing passengers.

I had a carry on luggage that conforms to what is listed "Each item must not exceed dimensions of 115 cm (40x50x21)."

The carry on luggage I was having
Product in Inches (L x W x H): 13.5 x 7.0 x 20.5
That translates to 41 inches total (which is 104.14 cm)

The Etihad staff at Chicago was not willing to listen or measure the same - probably there might be instructions from senior management to fleece money from unsuspecting passengers.

I (and numerous others) were made to cough up 300 USD.

How should I go about sending this complaint to the right authorities?

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Check-in / Boarding EY150 Fleecing by Chicago ETIHAD airport staff with carry on

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