[cmoneycymone]

While onboard flight 4223 from Miami to Atlanta I encountered the worst experience and customer service ever in my years of flying. I was seated in 22F and during the entire flight I could hear both flight attendants (Jasmine Poulson & Denise Harris) in the back of the plane being very loud, belligerent, and even using profanity. I could tell you all about her weekend and her boyfriend because of how loud they were and I'm sure the people around me could as well. This behavior was so unprofessional as I worked in customer service for years and you are supposed to leave your personal life at home and do your job at work. Once they dropped several "f*ck" words too many amongst children flying I said that's enough and I rang my flight attendant call button. Surprisingly neither one of the flight attendants came to see what was wrong and cleared the button and it could have been a serious matter in which they chose to ignore me, a passenger. A passenger who did not do anything wrong to them to be mistreated. I even turned around to see if they were coming and she rolled her eyes and continued with their loud conversation. Eventually the flight attendants (Jasmine Poulson & Denise Harris) came and they asked the guy next to me (Jorge Lopez) seated in 22d (who said he will be a witness to their rude behavior) did he need anything and why did he ring the call button. I told them I rang the call button more than once and then I asked her could she keep it down they are very loud and everyone can hear them cursing. She (Denise Harris) rolled her eyes and walked away. During beverage service when they got to my row they didn't ask me would I like something to drink they only asked (Jorge Lopez) seated next to me in fact he even tapped me like hey would like something to drink since they didn't offer you anything. They continued on with beverage service and wasn't through the cabin for awhile. Finally when they did come through they waited until they got near my seat and said out loud to me "You should have been flying first class instead of coach then You wouldn't have to hear our conversation. " They both went to the back of the plane where they continued to be loud and rude and laughing. At this point I thought that all of this was completely uncalled for and I calmly went to the back of the plane and ask is there and issue and how could I contact the company about their behavior they got really nasty with me and said " if you have a problem we can have the police meet you at the plane when we land." I was mind blown at how unprofessional they were about everything and then to have the audacity to threaten me when I asked how to file a complaint because they were unprofessional. Little did I know they must've have called the police already because sure enough when I landed they met me at the plane. I was completely embarrassed because I didn't do anything wrong and everyone on the flight and in the terminal was watching. I overheard the flight attendants (denise Harris & jasmine Poulson) tell the cops they called them because it was an altercation and that I jumped over the passenger next to me (Jorge Lopez) and charged at them and they felt threatened. This was a complete lie and they abused their authority when they were in the wrong and I was told by the cops It's possible I may never be able to fly American Airlines again especially if I was on a buddy pass which was also insulting because I was not on a buddy pass I was a confirmed paying customer. The pilots (Brian Burtsfield & Jason Pena) were present and never said anything to me they just stood bye and watched. The cops did not let me say my side they simply said I should be hearing from someone. Just like everyone else on the plane I paid and none of us paid for this horrible experience. Something has to be done about this unprofessional behavior or they will continue to do this to other passengers and it is completely unfair. I was totally humiliated and expect for something to be done about this. If the outcome of this situation isn't to my liking I'm going to have to take further action. I look forward to hearing from someone as soon as possible, as this is not the great customer service I was promised to receive when flying American Airlines.