[FunFolks]

[B]omuhdhar Family,

My wife & I had similar terrible experience with Qatar, you can read our complaint.

The most bad news is that Customer Service will ignore you completely. From what I understand, many of the workers for this Airline, other than the in-flight crews, have a grudge against their employer and will do anything possible to damage the fine reputation of this airline.
We are in the middle of assembling all documentation and evidence on a disc and sending it (or delivering it in person on our next trip to UAE) right to the president's office of this airline. He needs to know how some of his employees are treating the passengers they work so hard to earn.
Please keep us all posted about your experiences. But we hope when you deal with their CUSTOMER-NO SERVICE it does NOT become more aggravation and stress for your family as we feel you have suffered too much already.
All people considering flying Qatar should seek other air arrangements until we, the people, are properly respected by this airline!
Wishing you all the best
Fun Folks