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  #1  
Old Jun 24, 2013, 5:14 PM
JonesinAAClassAction JonesinAAClassAction is offline
 
Join Date: Jun 2013
Posts: 3
Thumbs down American Confiscates Tickets Closes Member Accounts

To whom it may concern.
American Airlines has systematically denied / confisacted thousands of passengers from boarding their flights. Saying that they had fraudulent mileage tickets they bought which is a violation of their mileage program rules. American most of the time do not send out warnings to the passengers or mileage members but instead will wait until they get to the airport to confiscate their tickets and then black mails them that they won't let them fly unless they buy a full fare ticket for thousands of dollars. This is tremendously embarrasing and a mental hellish shock to the system to the passengers. They tell the passengers they are stolen miles or fraudulent tickets knowing good and well that they are not. There is no way you can steal mileage unless you have security details of the account.
Also 1000s of mileage members have had their accounts locked or closed and or deducted 100s of thousands of points or miles as punishment accusing them of selling their miles without any proof.
American airlines mileage program allows mileage members to issue tickets in anyone's name they want. If you are a mileage member and want to call AA to issue anyone a ticket you can as long as the seats are availble for mileage redemption. Of course AA makes it very difficult to use the miles because they only allow a few free mileage tickets per flight. American Airlines has already lost cases for not providing enough seats to mileage members.
The point is this. If I want to use my AA miles to issue a complete stranger a ticket and they pay me or give me money as a return gift is it any of American airlines business? Is it any of their business if I give a ticket to someone and they donate money to me for any reason? The policy is fraudulent. First AA gives away their points and even sells them online for profit but when a mileage member racks up points and then can not use them. The mileage members only option is to donate them or give them away for a small donation by the passenger. AA can not claim damages because they already made money from the mileage members using their credit cards or actually flying. Billions of dollars are spent every year on their program as incentive to use their credit cards. American bennefits are huge while leaving the members with a bad taste in their mouth.
Also I believe that Americans policy of not selling or trading miles or they can confiscate or close your account is flawed and boarder line fraudulent if not totally fraudulent. The policy is greed based on the fact they sell their program with strings attached making their program less then desirable. First America makes money off their mileage program through a credit card program or members purchases of airline tickets so they are making lots of money but don't want anyone else to sell their points or miles to recover just a little some of money they spent and American is not losing any money because they only allow very few mileage or free seats on their flights. It is a an unfair business practice.
10s of thousands of passengers have found themselves in this situation stuck at the airport being forced to fork over 1000s of dollars to fly last minute. AA since January 2013 has went on a ranpage of confiscating tickets and closing mileage accounts. Coincidentally since it decided to sell its Airline to US Airways. Almost all mileage tickets and mileage accounts are being confiscated and closed. AA maybe trying to eliminate its mileage program debt to passengers before selling to US Air. For many years American Airlines did not persue sellers or passengers because the fact many people do sell their unused miles made their mileage program of great value. But now that they are selling their airlines American has little concern for their customers.
I truely believe that this is cause for a class action lawsuit and will be an easy case for any law firm because most Judges and the general public at large who fly for business are sick and tired of these unfair business practices. I don't think it is fair that they persue passengers and mileage members using words like fraudulent and stolen.
Please look into this matter and let me know what you think,
  #2  
Old Jun 24, 2013, 5:23 PM
Der Richter Der Richter is offline
 
Join Date: Dec 2012
Location: Berlin, Germany
Posts: 62
Default

"At no time may AAdvantage mileage credit or award tickets be purchased, sold or bartered (including but not limited to transferring, gifting, or promising mileage credit or award tickets in exchange for support of a certain business, product, or charity and/or participation in an auction, sweepstakes, raffle, or contest). Any such mileage or tickets are void if transferred for cash or other consideration. Violators (including any passenger who uses a purchased or bartered award ticket) may be liable for damages and litigation costs, including American Airlines attorneys fees incurred in enforcing this rule."

These are the terms and conditions of the program .... you may not like them, but this is what you have agreed to.
  #3  
Old Jun 26, 2013, 2:00 PM
JonesinAAClassAction JonesinAAClassAction is offline
 
Join Date: Jun 2013
Posts: 3
Default Confiscation happens without proof

They tried to sue before and they lost. Its a policy and all AA can do is confiscate tickets and close accounts. The judge said it was just a matter of Mr. X flying in Mr. Y's seats and no damage was done to the airlines.

It doesn't help AA to enforce these rules. Or to even have them. If they want to enforce this rule then they should just shut down their program but they won't because they make a lot of money which should cause they to end this stupid rule that only hurts their program.

First they are making money off the program. Second they will lose a lot of customers / members who will switch to other programs. Third they have to pay those security people to enforce the rules who do not help their program but hurt it. Fourth people will opt to fly on another carrier when able to do so because of the way they enforced their rules waiting to get to the airport to black mail them.

Also its not like people selling their miles will hurt AA because they only allot a few seats for mileage redemption.

I still think if the members got together for a class action the judge would rule on their side because no one likes what they are doing.

Another thing is this only started happening (confiscating in mass) when AA started to sell their airline to US Air. Of course they don't care about their airline because they are getting out of the business.

American need to be taken to court so they have to prove that these members were selling their miles. They have no proof and never present it when they close the members accounts. They just accuse the members without any proof.
  #4  
Old Jun 26, 2013, 2:07 PM
JonesinAAClassAction JonesinAAClassAction is offline
 
Join Date: Jun 2013
Posts: 3
Default NO PROOF and Enforcement is STUPID

They tried to sue before and they lost. Its a policy and all AA can do is confiscate tickets and close accounts. The judge said it was just a matter of Mr. X flying in Mr. Y's seats and no damage was done to the airlines.

It doesn't help AA to enforce these rules. Or to even have them. If they want to enforce this rule then they should just shut down their program but they won't because they make a lot of money which should cause them to end this stupid rule that only hurts their program. Selling miles which were earned makes their program more valuable it does not hurt their program.

First they are making money off the program. Second they will lose a lot of customers / members who will switch to other programs. Third they have to pay those security people to enforce the rules who do not help their program but hurt it. Fourth people will opt to fly on another carrier when able to do so because of the way they enforced their rules waiting to get to the airport to black mail them.

Also its not like people selling their miles will hurt AA because they only allot a few seats for mileage redemption.

I still think if the members got together for a class action the judge would rule on their side because no one likes what they are doing. Making money on a program with incentive to travel then not giving out seats then telling members what they can and can not do with their own points.

Another thing is this only started happening (confiscating in mass) when AA started to sell their airline to US Air. Of course they don't care about their airline because they are getting out of the business. So just screw the mileage members and passengers who cares when your getting out anyway? I think if a class action could prove this to a court then the members could get paid big time.

American need to be taken to court so they have to prove that these members were selling their miles. They have no proof and never present it when they close the members accounts. They just accuse the members without any proof.

NO PROOF they just close the accounts without any proof or if they do have they don't show the proof.
  #5  
Old Jun 26, 2013, 8:53 PM
Der Richter Der Richter is offline
 
Join Date: Dec 2012
Location: Berlin, Germany
Posts: 62
Default

Quote:
Originally Posted by JonesinAAClassAction View Post
American need to be taken to court so they have to prove that these members were selling their miles. They have no proof and never present it when they close the members accounts. They just accuse the members without any proof.

NO PROOF they just close the accounts without any proof or if they do have they don't show the proof.
So, if they closed your account without any proof of your sale of miles, why are you wasting time on a complaint board? Since your case is clearly a slam-dunk win, I would think that you would just file the suit and wait for the cash to roll in. Please provide us with a link to your winning judgement.
  #6  
Old Jun 27, 2013, 6:37 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Default

Frequent flyer schemes are scams. They exist to persuade people to pay more than they need to for airfares. The bills are predominantly paid by businesses and the benefits accrue to individuals. You would be better simply to seek out the best fare/schedule at the time. There is a certain irony in you complaining you can't scam them back.
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