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Old Sep 5, 2013, 11:59 PM
dacooper74 dacooper74 is offline
 
Join Date: Sep 2013
Posts: 1
Post canceled flight am I out of line?

I booked my flight in March for a trip for my wife and I to Aruba in September. The orginal flights were to leave denver on tuesday morning and arrive in Aruba that night. I got a call in June that American has had a scheduling change(canceled flight) and was no longer flying to Aruba tuesay nights anymore and I would need to change flights. in fact the only flight to Aruba from Miami on tuesday is at 11:15 am. So after I talked to 2 very nice gentleman I rearranged my flights to get me to Miami Monday night and stay the night in a hotel and catch my flight to Aruba on tuesday. I asked them both about American picking up the tab for my hotel room explaing That my wife and I are now taking another day off work, and my orginal flight did not involve a hotel night stay in Miami, but he couldn't do anything. I then called AA and again got a very nice lady who after I explained my situation she talked to 2 different supervisors and both said that a hotel night stay was not warranted. One of the supervisors solution was to arrive in Aruba on Monday umm my hotel room in Aruba is for tuesday so where do I stay monday night? Another option was to leave denver at like 10:00PM stop at JFK then on to Miami landing around 7AM ugh no thanks. This is my first time flying AA and for a $92 dollar hotel room (which they most likely get at half that) they lose a customer for life? Am I out of line?
 

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