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Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

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Ukraine International Airlines stole from me

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Oct 10, 2013, 3:48 PM

billnet

Join Date: Oct 2013

Posts: 1

Ukraine International Airlines stole from me

I traveled from Ukraine city of Kiyv in GREECE ATHENS with ukraine international airlines. I had two bags. I had clothes in one and in the other I had clothes, a mobile and a chainsaw. At ATHENS i picked only the bag with clothes, the other never came. I went to the lost and found and I applied. They called me after 2 days and told me that the my bag came. I went to get it and they had opened and inside it was only the clothes and the chain from the saw. i call theme back but nothing hapend, Not even compensate.

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Ukraine International Airlines stole from me

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