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Frequent Flyer Program Flight ticket Surname issue

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Jul 19, 2015, 8:01 PM

terenze03

Join Date: Jul 2015

Posts: 1

Flight ticket Surname issue

Hi All,

I booked a ticket for my Father in-law, with a wrong surname. Instead of booking for Arokiam Pillai Balthasar (as per passport) i booked for Anthony Balthasar. Its purely my mistake.

When i raised this issue to Etihad Customer Care, they replied only 3 characters of name can be changed, so we cannot do any thing on this. So i need to cancel the ticket and rebook it, this will be more expensive now to do the same.

I am the person who gave the credit card details, but still they are not accepting it. How can do it ? Who can help me on this ?

The ticket was booked for 1st August.

Regards
Terence

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Frequent Flyer Program Flight ticket Surname issue

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