[jim_cochran]

I have never been more upset. I am in Orange County trying to Altanta so that I can be at my 4 year old son's CATSCAN, which will be very scary for him. I sat at the gate and waited for my flight. I watched the sign all the way up to boarding. It looked like the flight was late. Then 2 minutes later the sign changed to another flight. I walked two gates and asked what happened. The agents said the signs were never right!!@!!!!!!!! I was told I was paged. Never heard it. I will never fly southwest again.

[perella]

They made a mistake. Wait until you have to deal with all the delays, ridiculous refund policies, change fees, overpriced last minute costs and poor customer service from other airlines. I fly 70% and have given up on Continental, US Airways, American, Alaska, Frontier and Airtran. Complian by calling Southwest customer service and will do something to ease the pain always.

[Jetliner]

First of all Southwest does not fly to Atlanta. Secondly, if there were no pages, etc, how did all of the other passengers know where to board the aircraft?