[Zengara]

Hello every one.

I just have the worst experience of my life.
On saturday May 31th, I purchased some tickets to boston.
The Ticket Agent in Mexico City main office (Polanco) was a very rude woman.

I ask her to change my name because it was wrong.
She says it doesn't matter!

It was the title it says Mrs instead of Miss. (I know is not the big deal.)
Any way when I ask her to do the change, she insult me.
And said than in USA is acceptable to call a Miss, Mrs.
Like I was a ignorant and she knows everything.
Also she began to insult me personally said I was to old to be called miss.
Since when 24 is too old for be called miss?
And said that she don't think I was a miss any way.
I feel so angry, I ask her name but she only said Nayelli I don't know if it her real name or tribal name.

Any way, I reported her last monday, even with her supervisor.
You know what they do? Absolutelly nothing.
And there are eye witnesses who can tell you I never ever insult that woman.
I don't know if she is crazy or she is the supervisor girlfriend or the regional CIO girlfriend.
Because when I told her I was going to report her she smiles.
By the way, why continental protect women like them?
She was so unprofessional and rude.
Is just question of time untill she insult more costumers.
Plus, she give a bad name to all ticket agents.