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#1
Jun 16, 2009, 8:47 PM
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Blaming Weather But Was Mechanical
Delta is blaming the weather when it was announced as mechanical failure and are now trying to charge me $100 to reschedule. Plus, I used miles, and they want me to pay the difference between miles to rebook this flight. But it's not my fault, and Delta won't take responsibility. They suck, and I will never use them again if it is at all possible. Their customer service representatives spoke broken english and were rude. They were obstinate and very unwilling to help.
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#2
Jun 17, 2009, 5:52 AM
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I think we need more details here. Even if your delay/cancellation was due to weather you should have been re-booked without additional fees and without requiring additional miles. What were the circumstances?
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