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  #1  
Old Dec 17, 2009, 5:39 PM
ladydi ladydi is offline
 
Join Date: Dec 2009
Posts: 2
Default Jet Blue Has No Heart

Jetblue would not give us any compensation or monies toward another flight after my dad just passed away, my sister has stage 4 cancer and we need to go down after the funeral arrangements for him, delta gave us 100% credit toward our next flight, Jetblue
nas no heart, would not budge, did not even ask me his name or the funeral home.
we have used jetblue for the past 8 years, never again, this is not fair, now i dont have enough money to go down and see my sister who is ill with breast cancer.
THANKS JETBLUE, THANKS ALOT, IM NOT DONE WITH THIS COMPAINT EITHER, RIGHT NOW HAVE TO GO TO THE WAKE.
  #2  
Old Dec 17, 2009, 5:45 PM
ladydi ladydi is offline
 
Join Date: Dec 2009
Posts: 2
Thumbs down What Good Are True Blue Points

I POSTED A WHILE AGO, ABOUT THE DEATH IN MY FAMILY AND JETBLUE
NOT WILLING TO HELP MY HUSBAND AND I AT ALL WITH ANOTHER FLIGHT DOWN OR BACK TO SEE MY ILL SISTER.

THEY SHOULD CALL IT FALSE BLACK AND BLUE OR IF YOU SNOOZE YOU LOOSE, OR MAKE SURE YOU READ THE VERY VERY VERY FINE PRINT OR WE
OWN YOU!

JET BLUE HAS NO HEART, THIS IS CHRISTMAS MY GOODNESS, WHAT A BUNCH OF LOOSERS:ma d:
  #3  
Old Dec 19, 2009, 7:25 PM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
Posts: 1,366
Default

Are you looking for a response or just posting your frustration? There are so few details about exactly what happened it's difficult to understand exactly why you are frustrated with JetBlue. I'm sorry for your loss and understand how upsetting your sister's illness is. Just what is it you wanted JetBlue to do and what were the reasons given for them not doing so?
  #4  
Old Dec 19, 2009, 10:14 PM
Butch Cassidy Slept Here Butch Cassidy Slept Here is offline
 
Join Date: Mar 2008
Location: Nearest Airports: COD, BIL, WRL
Posts: 577
Default Travel insurance, and travel "on the cheap"

This sounds like a situation where travel insurance could have helped. However one should be careful when it comes to selecting a company. Based on website postings Access America has a less than stellar image. PHX did an informative posting on Travel Guard (see http://www.airlinecomplaints.org/sho...26&postcount=1 ) It seems there ARE companies who will, for a price, insure common travel risks related to the purchase of non-refundable tickets.

When it comes to travel on the cheap people need to understand that, to a significant degree, there is little difference between buying a domestic non-refundable ticket and putting your money down on the craps table in Las Vegas. True, the airlines might give you, slightly, better odds but you're still betting the airline will not use one of the seemingly endless provisions of its Contract of Carriage against you; keep your money, and provide you with no transportation at all. In the end buying a high cost fully refundable fare is the only true protection against this type of airline abuse. Purchasing insurance from a company with a low record of complaints is the "second-best" (and cheaper) course of action.

As I've indicated in other posts, if one want to get from point A to point B; they're travelling entirely within the "lower 48," and CHEAP is the guiding principal, Amtrak, and/or Greyhound, should be serious contenders in your travel plans. Greyhound's fully refundable fares are inexpensive compared to the airlines and almost all of Amtrak's fares are fully refundable or refundable minus a service charge. An added "plus" to using the latter two modes of transport is that you avoid the TSA Nazis and flight attendants who try to get you arrested over asking for orange juice with your breakfast.*

* see:
http://cbs13.com/local/orange.juice....2.1369891.html
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