Notices

Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old Jul 7, 2010, 2:19 AM
pf55112 pf55112 is offline
 
Join Date: Jul 2010
Posts: 1
Default Cannot reach customer service by telephone

After wading through the automated response questions, I received a message saying they were too busy to take the call and to try later. After several tries during the evening, I gave up. Good thing it wasn't an emergency...Does one need to make an appointment to speak with customer service?
  #2  
Old Feb 13, 2011, 3:50 AM
scribe4 scribe4 is offline
 
Join Date: Feb 2011
Posts: 11
Default

I was on hold with Expedia for a total of seven hours over a three day period trying to cancel a flight! I lost $1000 on this venture, even though I had trip insurance! This is why I'm organizing an airline boycott. Read on...

A group of consumers is organizing an airline boycott in the form of a National No-Fly Week, July 10 - 16, 2011. We are hoping to spread the word, and need your help.

If the people of Egypt can overthrow a police state, why do we in America just sit still for price gouging, bag check fees, no-refund policies, overbooked flights, higher fees for extra inches of legroom and/or trip flexibility, ridiculous security practices and numerous other insults? The latest crime is that some airlines now want to charge a fee for checking in at the airport ticket counter and a fee to use the on-board restroom.

We're supposed to be the most democratic nation in the world, but we just bend over and let corporate America stick it to us. What happened to our revolutionary spirit? In the 1970s my generation stood up and ended the Viet Nam war (and got Richard Nixon out of office). But now we just sit on our obese ***** and do nothing. The people of Egypt put us to shame.

If a working class family of five saves for years to finance a vacation a Disney World and one of the parents is laid off from his or her job, every penny of their ticket price is LOST (unless they purchased a higher class of ticket or travel insurance that specifies coverage for a layoff). I recently had to cancel a trip, and even with trip insurance, could not receive a refund or even a credit! I spent a total of about 7 hours on hold with Expedia -- and the airline -- to no avail. And if you search online you will find thousands of customers with similar complaints.

Airlines have taken advantage of the post-911 Bush fear scenario to abuse customers. They need to reshape their business models and solve their financial problems using means other than torturing consumers.

We are asking America to support National No-Fly Week July 10 - 16, 2011. But it will take thousands -- millions -- of people to make it happen. Please support this boycott by refusing to book any travel during this period, and help us out by spreading the word in any way you can. The airlines need to get the message that we don't have to accept being cheated, manipulated and abused. Please tell your friends.

For a quick overview of the latest in fee abuses, visit these links:

Four most outrageous, unfair airline fees

http://www.dallasnews.com/travel/hea...rline-1349.ece

11 new airline fees you could see in 2011

http://www.examiner.com/budget-trave...could-see-2011

Airline Fees Jump By 50 Percent: Is It Unfair to Customers?

http://abcnews.go.com/WN/airline-fee...ry?id=11734970

Hidden Airline Fees: Unfair and Illegal

http://www.associatedcontent.com/art...d_illegal.html

Tourists to U.S. Hit with New Fee – Critics Say, Unfair

http://www.farecompare.com/articles/...-new-fee-poll/
DOMESTIC AIRLINE FEE CHART(LAST UPDATED 4/13/2010)
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked charleston service cancelled, terrible customer service jmb Flights Canceled / Delayed / Overbooked 16 Oct 24, 2009 6:38 PM


All times are GMT. The time now is 12:30 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023