[makis33]

On 23 September 2010 I was flying from Milan to Lisbon and then to Faro with TAP Portugal having my worst experience ever in my life. First of all the delay from Milan to Lisbon made me to lose my flight to Faro. They put me in the next flight 7 hours later which was also delayed for 3 hours and made me to have a total time of 16 hours spend from Milan to Faro which is more than unacceptable. I had delays from other airlines as well in the past but TAP is something different. They didn’t grant me the entrance to their Lounge in order to find some quietness and make some phone calls to reschedule all my appointments which I lost do to their delays. I had to wait for 45 minutes at the transfer desk which was manned only with 4 people, the slowest people I ever seen in my life, helping to form a queue at Lisbon airport more than 200 meters with people who lost their planes. TAP People were rude, barely English speaking, not helpful at all and when we at last got on plane they served us a lousy sandwich and from Lisbon to Faro they didn’t had the smallest dignity to give us a glass of water, although they knew that we were waiting the whole evening at terminal 2 at Lisbon where we could not even get a sandwich to eat. At my return on 27 September from Faro to Lisbon TAP Pilot made the worst landing I ever had in my life with the most people in the plane praying.
TAP means now for me "Take Another Plane!!!!"