[rmthosani]

Dear Sir/ Madam.
I Dr Rajesh Thosani from India was in USA for observership in cleveland clinic- ohio in june- july and have very bad experience with americnl airlines by misbehaviour and felt that I was a victim of racism. I was charged 60$ for my second baggage inspite of having eligibility and permission in my ticket which already tie up with british airway. I have 1hr stressful time and mental harrassment even the matter was unsolved by higher officers. I ask for returning of undue charge with compensation of 5000$ to the airlines and british airway suggest me to ask to americal airlines as they are not responsible for that.
I am unaware with this formality so please guide me and do needful. I will send the details ands receipt of this undue charge if u needed. My case reference 9189807 with british airway.
Date - 3rd july 2011 from cleveland to london
PNR no- yqece2
american airlines ni-4055, 17.25
undue charge of 60 $- baggage no AA 106817 & 18.
PSGR-1255175389852
ISSUE OFFICER CODE- 36102102
STOCK CONTROL NO-00115627201155
Thanks.

[stonecold_1981]

When did this happen? I suspect while flying back from Cleveland. Since you had to check-in with AA they went by their rules (i.e $60 for 2nd luggage). I also suspect this didn't happen for your outbound flight from India to Cleveland, since you checked-in with BA and luggage was checked all the way through Cleveland.
In any case - AA should not have (ideally) charged you for the second luggage.
However, I didnt see anything from your note that suggests misbehavior, mental harassment, or racism (which is the title of this post). And what exactly is your justification for $5000???
If you are to complain to AA, you would need to write a clear, succinct, logical and meaningful letter. The above will just get you a 'sorry' response.

[jimworcs]

It is utterly frustrating when people make complaints, alleging racism for example, without one shred if evidence that race had anything to do with it. There loads of complaints about airline baggage charging in the US, particularly where alliance partners don't honour their partners policies. Racism is a pernicious malignancy in society and it's does the victims no favours when people make the allegation without foundation.

How you think you can demand $5,000 for such a minor inconvenience is beyond me. As a doctor, you should be wary of outrageous compensation demands because you will almost certainly one day be the victim of one.

[A320FAN]

Free baggage allowances

Free allowances for all flights EXCEPT Brazil, Ghana, Kenya, Nigeria and connecting journeys between India and USA/Bermuda/Canada.

Adults and children(aged 12 years and over)Weight per bagChildren
(aged 2-11)Infants
under 2 yearsFirst
Club WorldThree bagsUp to 32kg
BA will waive the heavy bag chargeSame as adult allowance plus one fully-collapsible pushchair (stroller) and one car seatOne bag plus one fully-collapsible pushchair (stroller) and one car seat.
You cannot pay to take extra bags for an infantClub EuropeTwo bagsUp to 32kg
BA will waive the heavy bag chargeWorld Traveller
PlusTwo bags23kg freeWorld Traveller Y class
(full-fare Economy)Two bags23kg freeWorld Traveller
Euro Traveller
DomesticOne bag23kg freeBritish Airways Gold and Silver Executive Club members, American Airlines Executive Platinum and Platinum members and Iberia Plus Platinum and Plus Gold members can check in 2 bags in all cabins, on all routes, unless the cabin allowance is greater.
British Airways Gold and Silver Executive Club members, American Airlines Executive Platinum and Iberia Plus Platinum members will be exempt from the heavy bag charge for bags weighing between 23kg and 32kg.
This applies to all passengers travelling on the same booking.
If your booking includes travel with British Airways and another airline, the British Airways baggage allowance may be more generous and you could be charged for extra baggage by the other airline. Please see the information under 'Baggage allowances on other airlines'.