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#1
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My son was on a flight yesterday, that should have left at 11:50 am, but departed at 12:30 pm, returning from a business trip. He had a very bad head injury in trying to stop muggers two years ago, from robbing and old couple, and when he flies the altitude hurts his head. On top of that he ate something that made him sick during the flight. He was in the restroom, for quite some time, and people were banging on the bathroom door, so he took position on the galley floor, so others could use the restroom. He put a cloth on his head and stayed on the floor. The flight attendant (do not know his name, can only describle him as Phillipino) rudely ordered him back to his seat. My son explained that he was sick and did not want to throw up on the person next to him and the attendant demanded he go back to his seat. My son complied but when he got to San Francisco he was arrested by the police and the FBI. The attendant decided to call ahead and told them my son looked like he might have a bomb under his suit jacket. My son told them he was sick and he was informed that he was not allowed to be sick on the plane. No one could see the attendant laughing except my son. He was interrogated and detained at the police station. They put holds on his credit cards which he just found out about now. I understand we need to have security in place, but this treatment was totally unjustified and uncalled for. This flight attendant should lose his job, but instead I am sure Southwest is praising him for his actions.
Do not fly Southwest if there is any chance you are sick or will get sick as this can happen to you too! It appears they like their employees to be psychotic. |
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#2
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My wife were traveling from Ft. Lauferdale to Chicago and since I am a A list preferred and my wife has a companion pass SW does notallow the 2 to board at the sametime. I had A16 and she had B30. I saved an exit aisle for her. The FA, Tori went off on me saying it is against company policy that you can not save a seat. I allowed others to take the saved seats but he would not let it go. At that moment the gate agent came runnning down the asile to me and told me she should could pull my wife and I off and keep us from fying unless I walked to the front of the plane and apoligize to Tori. I did and he still would not let it fo. I kept my cool and did the walk of shame back to my seat. Wrote SW and they ansered that there is NO policy on saving seats. TORI you are wrong. Get informaed of the current poilcies. You should be ashamed of the way you treated the very customer that pays the higher ticket prices on an ongoing basis that keeps you employed. These FA put the fear into you when flying and have taken any chance of speaking your mind for fear of getting hauled off the plane. SW, Just let the AList and companion pass holder board together and you could have avaoded this issue.
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#3
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So if a SW flight attendant does not like someone he is authorized to pull that passenger off the plane ? I always thought that pulling a passenger off a plane is the last resource if the safety of the flight is jeopardized. It looks like these losers are using this instrument to raise their ego and make themselves feel important.
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