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| Baggage Problems Had any problems with your baggage on Continental Airlines? |
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#1
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Our wedding rings and other items were stolen from our luggage on United Airlines Flight 990 from Washington Dulles to Lagos Nigeria (with stopover in Accra). So we had a wedding with costume ring which was very sad.
The rings were stolen from our carry-on bag with was checked at the boarding gate at Washington Dulles because the overhead bins were full. In addition to this one of our luggage was delayed for 3 days, you can imagine the anxiety considering we had other wedding items in there. After sending several emails and making numerous phone calls, we still have not gotten a response from any United/Continental airlines staff/representation. We have traveled several times and have never had any issues with other airlines. We honestly will not fly this airline again based on this horrible experience. |
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#2
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File this with the DOT. It shoud chivvy them along to reply. There is a link in quick links
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