[doinmax]

US Airways gave me a year to use my unused ticket. Now, almost a year later, I am trying to use it but am unable to. I am given only 345 days instead of 365, so I can't travel for Christmas vacation. US Airways says that I was given a year to complete the flight but the year starts when I purchased the ticket originally. I checked with other major airlines and no one else has same policy. Other airlines give passengers one year to either buy a ticket from the date they bought the original one or a year to fly since the day of the initial flight. US Airways is the only major company that gives one year to fly since the date booked.

It is unreasonable of the company to do that. Their salesperson agreed with me that it's unfair, however, customer relations was more defensive and didn't admit fault.

I am now out $150.40 because of this misleading policy.