[SergioSzerman]

I was an AAdvantage for close to 20 yrs, I was close to become a 2 million miler , I was Executive platinum for about 10 years, but Mr George Bartulevicz terminated my account. I was a very good customer , spending abaout 20k yearly in AA tickets fot me and for my family.
He had no regrets to inform me " AA is moving forward with the termination of your account " . Now I can say " Americans and US District Court are moving forward with the termination of AA "

Sergio Szerman
AAdvantage w9h5524

[Ombudsman]

What reason did AA give for the cancellation of your account?

[SergioSzerman]

I had 2 upgrades that were close to expiration, I gave my AA pasword to a friend to use both upgrades, 6 months later Mr George Bartulewicz with AA told me that I sold my upgrades.
It was the only incident related to my AA account in more than 20 years and suddenly I've lost all my history flying with AA and all my points.

[jimworcs]

What evidence did they have that they were sold?

[SergioSzerman]

My friend, was my travel agent, he told me that he will be using the upgrades for himself and his wife. Months later I learnt from Bartulevicz ( AA ) that the actual passenger was somebody else and AA terminated my account. I dont have any more information

[jimworcs]

Mate.... You don't think it's dodgy?? Either, your friend sold the tickets and you turned a "blind eye", or he passed on the tickets to someone else without your knowledge and consent, in which case your beef is with him. I am no fan of the airlines, but If you are going to sue anyone, i would take aim at your friend.

If you gifted them to your friend, he is a terrible friend. He is a travel agent. He had to know that by passing on the tickets to someone else he was exposing you to this risk.

Think carefully before you sue AA. If your travel agent sold the upgrades, AA may have proof. They may well have asked the travellers how they got the upgrades.

The lesson here: Choose your friends carefully.....