[mshodges25]

I booked a ticket online at delta.com, I am now having some financial difficulties and called customer service to cancel my reservation. My ticket was only $100 and delta does not want to give me my money back. They said there would be a re-booking fee of $150 but since my ticket was less than $150 I cannot re-book. That is absurd. I asked the agent if I could re-book and pay the difference and she said no! SO, I just have to lose my money? At a time when I need it the most? Delta says they care but they really don't. I don't think it's fair especially when I offered to pay the $50 difference in my ticket price and the re-booking fee. I am going to be sure to tell people my experience with Delta's customer service agents.