[nasir_younis]

I have booked a ticket Lahore- Jeddah- Lahore through internet using my Etihad miles and some cash paid by the debit card. My debit card was damaged and replaced by the new one. On 18th March when i reached at Lahore airport for check in. The check in staff asked me for the debit card used for the ticket. I told them new card was issued and i showed them my Etihad guest card , my bank statement showing the deduction of the amount in favor of Etihad. That person he contacted with the Etihad female staff who was the in charge of that shift.I gave her all my identity proof but she did not consider. As per the ticket terms and condition if the passenger cant present the card the airline may ask the passenger to buy the new ticket from airport. So i asked the staff i can buy the new ticket to travel because wanted to perform my
Uummrah after that may i cant get chance due to expire of my visa. but the staff told me that she dont have seat in this flight so i have to get the next flight. So i was refused to board even i produced the all proof except my debit card. Later i changed my ticket on 23 May and same time i send email to Etihad office . so waiting for their response. Today again i received call from Etihad that i cant use this ticket after 9th of May because my ticket will expire after that date even they issued new ticket for 23rd Of May
It looks that i will not get chance to go Jeddah on this ticket.