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-   -   Canceled / Delayed / Overbooked Flight 478 delayed or abandoned? (https://www.AirlineComplaints.org/showthread.php?t=10247)

rowdy1958 Aug 13, 2012 4:18 PM

Flight 478 delayed or abandoned?
 
Every Spirit flight we were on(4 total) were delayed for one reason or another at least 2 hours.. Missed connecting flights.... We spent 12 HOURS in Ft. Lauderdale beacause of missed connections and were booked on another airline that took us to 2 cities before home. Also had to pay another baggage fee. Also the customers service was hideous as well, very mean people. They weren't going to give us food vouchers for our 12 hour wait. I wasn't leaving until we got them, we did.

Matt_FLL Aug 13, 2012 6:23 PM

Rowdy, you’re preaching to the choir. I’m so sorry that you learned the hard way.

Spirit Airlines provides an excellent opportunity for the most financially-constrained persons to travel via air. Aside from an overwhelming number of ancillary fees for “optional” services (e.g., even a fee for buying your tickets online!), they still do come out cheaper than the other guys.

Regardless, never expect the same quality for a lower price. How do they do it? Cut every possible corner. One way is to have the planes flying all the time. In fact, their schedules generally include a measly 30 minutes for deplaning, cleaning, and boarding after a plane lands. There is no time built in for routine delays. This in combination with other operational corner cuts, you’ll find profound delays complimented by the beat-up and unhappy staff at FLL, my home airport.

I wish that travel sites (e.g., Travelocity and Kayak) would give a warning before you buy a Spirit ticket.

How did you score the food vouchers? Way to go!


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