| FAQ | Tips | About Us |
|
#1
|
|||
|
|||
|
Every Spirit flight we were on(4 total) were delayed for one reason or another at least 2 hours.. Missed connecting flights.... We spent 12 HOURS in Ft. Lauderdale beacause of missed connections and were booked on another airline that took us to 2 cities before home. Also had to pay another baggage fee. Also the customers service was hideous as well, very mean people. They weren't going to give us food vouchers for our 12 hour wait. I wasn't leaving until we got them, we did.
|
|
#2
|
|||
|
|||
|
Rowdy, you’re preaching to the choir. I’m so sorry that you learned the hard way.
Spirit Airlines provides an excellent opportunity for the most financially-constrained persons to travel via air. Aside from an overwhelming number of ancillary fees for “optional” services (e.g., even a fee for buying your tickets online!), they still do come out cheaper than the other guys. Regardless, never expect the same quality for a lower price. How do they do it? Cut every possible corner. One way is to have the planes flying all the time. In fact, their schedules generally include a measly 30 minutes for deplaning, cleaning, and boarding after a plane lands. There is no time built in for routine delays. This in combination with other operational corner cuts, you’ll find profound delays complimented by the beat-up and unhappy staff at FLL, my home airport. I wish that travel sites (e.g., Travelocity and Kayak) would give a warning before you buy a Spirit ticket. How did you score the food vouchers? Way to go! |
| Reply |
|
|
Similar Threads
|
||||
| Complaint | Complaint Author | Forum | Replies | Last Post |
| Customer Service abandoned | markballman | United Airlines Complaints | 21 | Oct 18, 2012 10:08 AM |
| Customer Service Delayed flight, missed flight, poor customer service | AzraTucker | United Airlines Complaints | 2 | Apr 10, 2012 2:57 PM |
| Customer Service We were abandoned | Thomas D | Alaska Air / Horizon Air Complaints | 3 | Jan 26, 2012 3:46 PM |
| Canceled / Delayed / Overbooked Delayed Flight to Dallas caused missed flight to JAX | spacygal | American Airlines Complaints | 2 | Jun 2, 2010 11:34 AM |