Complaint: Canceled / Delayed / Overbooked Hours waiting for Delta 6375 at Laguardia
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  #4  
Old Jul 28, 2009, 11:05 AM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
 
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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Quote:
Originally Posted by justme View Post
The way I understand your post, the airline offered to rebook you on another flight and you declined. Honestly, from the sound of it, you are lucky to have gotten a refund at all. (Unless you had bought a refundable ticket of course, but those are increasingly rare these days.) If you did not have a refundable ticket, you should have gotten a voucher for the value of your ticket, and if the reason for the cancellation was indeed weather, they shouldn't charge you a fee to change the ticket to another day (unless you change the destination, then the fare may be different).
Your wrong here. If the airline cancels a flight, and the passenger does not accept the reaccomodation, they are entitled to a full refund. Even if the tickets were non-refundable.