You should pursue the money.. it is the only thing that gets airlines attention...
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I'm sure the agent tried to tell you the rules
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Are you kidding? You are unbelieveably naive or just being mendatious
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Involuntary Denied Boarding disclosure that should be posted at the counter or provided to them by the agent
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You are sure you are a frequent flyer? It is often not posted and being provided with accurate and timely information by an airline agent is like finding hen's teeth.
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don't think your wife was singled out by the gate agent; she didn't pick through the crowd and go "hmmmmmm.... who can I torture today?
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His point was, surely an organisation that had an ounce of decency would use criteria which takes account of the vulnerability of the passenger. A lone mother travelling with an infant child should not be chosen for this...