[jimworcs]

You should pursue the money.. it is the only thing that gets airlines attention...

I'm sure the agent tried to tell you the rules

Are you kidding? You are unbelieveably naive or just being mendatious

Involuntary Denied Boarding disclosure that should be posted at the counter or provided to them by the agent

You are sure you are a frequent flyer? It is often not posted and being provided with accurate and timely information by an airline agent is like finding hen's teeth.

don't think your wife was singled out by the gate agent; she didn't pick through the crowd and go "hmmmmmm.... who can I torture today?

His point was, surely an organisation that had an ounce of decency would use criteria which takes account of the vulnerability of the passenger. A lone mother travelling with an infant child should not be chosen for this...