Complaint: Customer Service Careful When CHOOSING Continental
View Single Post
  #24  
Old Oct 14, 2009, 8:45 PM
PHXFlyer PHXFlyer is offline
Banned
 
Join Date: Dec 2008
Posts: 1,366
Default

Quote:
Originally Posted by WorkingMom4Boys View Post
YOUR reality, so you know is that Continental charges waaay more than $31 for 'insurance'. Funny how you think you have everyone all convinced (including yourselves) that taking money for zero/donut service is somehow in YOUR reality justified. The seat was empty--keep telling yourselves that. Our deeply discounted ticket, was just a favor we receive as a gift for being a Continental customer. Keep telling yourselves that.
First of all Continental doesn't sell travel insurance. The travel insurance company they refer people to on their website is Access America. The premium is based on the amount you pay for your ticket and your state of residence. Since you were departing from OKC I assumed that you live in OK. I went to Access America's website, chose their basic coverage, indicated OK as state of residency and $222 as the ticket price. The quote I received was, as I stated before, $31.