Complaint: Canceled / Delayed / Overbooked Nonstop flight becomes a 1 stop flight - UA265
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Old Nov 10, 2009, 8:52 PM
PHXFlyer PHXFlyer is offline
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Quote:
Originally Posted by VJ Rao View Post
Hi all,
Thanks for the advice and the help. I am still in Australia, but when I get back to the States, I will be pursuing some kind of remediation from United. As for the 2 separate tickets -- I bought them just as jimworcs said below. Even though United does fly to Australia, I would MUCH rather fly Qantas (even though I wouldn't be earning Star Alliance miles). The service and staff on Qantas is significantly better than United, and I couldn't stand the thought of being stuck on a United flight for 14 hours from LAX-Sydney.
Next time use a travel agency or third party web booking site such as Orbitz, Expedia, ... That way if there is an interruption of your travel along the way they will be obligated to re-accommodate you on alternate flights at no additional charge and/or put you up in a hotel if it's a mechanical delay.