Quote:
Originally Posted by pattis
First of all, I do hope that you realize this is a public forum not an AA affiliated sight.
You can demand all you want but this is not a place where any action towards AA will occur.
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pattis, you do not seem to grasp the nature of AirlineComplaints.org.
Travelers are
specifically invited to post Complaint letters that have been sent to the airlines and to follow-up on the airlines' response in order to make the complaint process
open and
transparent and to keep the public
informed. This openness puts added pressure on the airlines to not only respond to their customer, but to do so in a manner that is fair. If they do not, the public will find out about it via this site.
Therefore, there is no need to keep reminding people that the airlines are not affiliated with this site, since it is not they who are the ones having difficulty understanding the nature of this site.
Thank you,
AirlineComplaints.org