Quote:
Originally Posted by tieum
Are you an Air France employee?
And no I do not have to pay for any change because I book a "Flex award" ticket that "can be modified free of charge":
Award ticket conditions
There are three kinds of award tickets: Promo Awards@, Classic Awards and Flex Awards. Each kind of award ticket has its own conditions for use:
Promo Awards@ Classic Awards Flex Awards Booking classes All All All 2 Changes No Yes, fee of EUR 45 1 Yes, free Cancellation No Yes, fee of EUR 45 1 Yes, free
1. Prices are in EUR per person
2. Flex Award tickets for Business and First Class seats are available only to Flying Blue Elite members.
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A. No I am not an Air France employee. I am an airline employee based in the United States.
Your best bet is to appeal to the higher ups that run the FLying Blue Program, but they do have the final say on any terms and conditions, and reserve the right to modify the terms at any time that may be necessary.