[su2nil]

Hi,

Though I don't believe that you will be of any help, but since you have asked I have already provided Etihad Guest ID to you through DM.

For your handy access I have also given the complaint ID, which I have explained to everyone whenever I call Etihad. If you want I can share (I have already sent a on mail anyway) call detail to let you know- every-time how long your IVR keeps customer hanging.

I will really look forward to see if you can change my impression of Etihad being slow and frustratingly low QoS Airline for its loyal customers.

You can see that I have already spent all of my miles along with an USD payment to redeem those.

Thanks