Complaint: Reservations Highest bid for reservation
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Old Mar 20, 2012, 7:57 PM
Matt_FLL Matt_FLL is offline
 
Join Date: Nov 2011
Posts: 100
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Many of us can describe a situation where a technical glitch has made an online purchase incomplete.

If you’ve made it to the final step of the online reservation process, you would have received an auto-generated record locator. Some airlines do not have an immediately charging process (e.g., American Airlines). Therefore, some credit card problems can take hours to detect, such as an erroneous flag for fraud by the CC company. Regardless, if you provide the airline with your record locator, and you were not at fault, they will reinstate your ticket at the original price. Even the day of departure.

When you purchase tickets, you “sign” to agree to the airline’s Contract of Carriage. Most of us reading are no fan of Spirit Airlines. Even so, you are alleging that Spirit Airlines would put themselves in legal jeopardy by breaking that contract to sell to a highest bidder. We would need a lot of evidence to support that.

I noticed that you never obtained a record locator. You also pointed out that your credit card was never charged. The facts, as presented, suggest that you simply have not completed the booking process. If I am missing something please provide the facts. Otherwise I think you may be singing alone in this “chorus” as you put it.