[shrinarayanan]

actually, it does reset and if you take trip around your anniversary date, you lose the points as seen clearly in my statement. HOWEVER, after an email to few people in BA as suggested in an earlier post (THANKS A LOT!), BA has resolved this case to my satisfaction. I can't thank them enough as they seem to correct such anamolies immediately. I am sorry for my rude behaviour earlier. Seems to me that people do listen and take care of things to be fair. I am now a believer of the system and in future I will probably approach these types of problems (not just BA but any other service provider) with some respect and faith. Thanks to all. My apologies if I have offended anyone.