[tek]

This is so crazy. So basically to summarize the problem, it's been like:

- "yes we have oxygen for free",

(2 days later)

- "oops sorry we don't have oxygen for free, it will actually cost you money",

(1 month later)

-"oops, sorry for the wrong information, we will now provide you free oxygen to correct our earlier mistake",

(3 weeks later)

-"oops sorry it turns out we cant provide you with that oxygen because our new planes is unable to support it and we don't have enough to supply to you",

(2 days later)

-"oops so we will now give you a full refund directly payed to you",

(3 days later)

-"oops, sorry it turns out you will have to collect the refund from your tarvel agent",

(2 days later)

-"sorry, it seems you now have to wait 6- 12 weeks to collect your refund",

(1 day later)

-"sorry we are trying to resolve it so you can get your refund sooner and we will contact you tomorrow"......

(2 days later)

and now I'm still waiting....