from Etihad.
They are sorry.
They are very sorry.
BUT...
There's nothing they can do.
In Dec. I was told to make the ticket 'sleeping'' and I could wake it up anytime before sept 2014.
Now, it appears,waking up the ticket attracts penalty.
Also cancelling has a penalty.
BUT there is no penalty for putting ''
guests'' tru hell when they try to fly.
The website however states :
http://wp.me/P47XiJ-1r
1 conclusion : never try Etihad ! You'll be dissapointed