Quote:
Originally Posted by wayout1
OK for your information ( PHX ), I had a family member recieve her luggage from the airport in a taxi ( not quite a limo ) where the airport also was 45 minutes from the address she was staying ! This airline DID take responsibility. From this I saw good service and a precedent that said hey we will make good despite the fact we stuffed up !! So No I do not ( even sarcastically- well done ) expect a limo. I do expect Better then 27 hours for a 1 hour trip.
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"Courier service" could include a taxi. I have heard of taxi drivers in NYC picking up a few extra bucks delivering bags. I can guarantee you the taxi that delivered her bag wasn't hired to deliver just her bag. He probably had the cab's interior and trunk filled with bags for delivery. Different airlines use different methods. My point was that the minute your bag arrives at the airport an airline employee isn't going to take your bag and only your bag to the taxi stand and send it right out to you. It just doesn't work that way and to expect such service, unless you paid top dollar for an international first-class ticket, is an unreasonable expectation.