[PeterP]

Recently I took flight on LOT Polish Airlines 787. When I sat down in my seat, it turns out it was wet with URINE. I ended in wet pants for next 9 hours, until I could get off the plane and change. The response from LOT - we can pay for your pants cleaning, and give you 3,000 frequent flier miles. I did not know whether I should laugh or cry at this ridiculous offer. Advice - stay away from LOT - obviously they are not about customer service.

[jimworcs]

Was there no other seat available on the flight?

[PeterP]

By the time they changed the cushion and seatbelts, the damage was done.

[Burgers]

once "the damage was done" what did you expect them to do?
How do you expect them to reasonably ensure each seat is dry for every passenger. I think they already check individual seats when the groom the aircraft - thus your seatbelts are crossed on each seat.
Be aggravated sure, but rather than spewing a nonsensical blanket statement how about what you felt should have been reasonably done.

[jimworcs]

If they cross the seat belts on each seat, which meets the statutory requirement to check the belts, surely they should spot a urine soaked seat. On the other hand, did the passenger not notice?

I think dry cleaning and maybe 10k miles might have been a better offer.

[PeterP]

Burger,
Why don't you try spending 9 hours in my position before YOU START SPEWING your nonsense. I gave them a chance to resolve this problem privately, and received "blow-off" offer. And, yes, I expect a clean, sanitary plane to travel on.

[Burgers]

You post on a public forum so what is the private resolution you sought?

You are whining for the sake of whining otherwise. Present a solution not a problem... follow that advice grasshopper and you too may be as successful as me one day

[PeterP]

Burgers,
Save your "grasshopper" and "whining" comments for your high school buddies. I do not consider sharing my experience in public forum "whining". Nobody is forcing you to read the comments. I have reported you to this forum moderator as trolling for a fight here.

[AADFW]

Goodness, this is the most entertaining exchange this site has seen in quite some time!