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I booked reservations for the above on 2/28
and on 4/15 I was sent an email with a change notification. I have an anxiety of flying and booked seats on the aisle and as close to the front of the plane as possible. On the change I was not given the same seats. When I called I was told they were not available. so they gave me seats at the very back of the plan. However when I went in to look at the flight those seats or seats very close to them were available but now I had to purchase them. It cost me an additional $500 dollars to get the seats I had. I planned ahead and got the seats I wanted in order to have the minimum amount of flying anxiety as possible and now because United changed planES I have to pay $500 more? That is wrong. They offered me a $50 fight credit to be used on a later flight. That is WRONG! |
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