[sewnetgizaw@yahoo.com]

Air Tahiti Nui is simply terrible mostly because of the ground crew. This is an inept airline and the chances of having a bad experience are very high and the only way is to avoid flying them.
A venemous employee at the check in counter raised every objection, warranted or unwaranted, for me and my baby. After losing half an hour to go to another counter to pay for the extra two bags which is legitimate, she now decided that a 12 lbs car seat that I bought for 25 $ from the US is another extra bag and I must go again with my child and lugguage to pay 75 euros for it. I told her it fits on the baby stroiller and not a separate piece. She now took the position that the baby stroller can not be used to roll the child to the gate and it is also a 4th piece of excess baggage that needs to br checked in. When I tried to reason with her that I checked the stroller at the airoplane entrance and without extra fees, she said this is not air tahiti and directed me to go to an air Tahiti employee. I did not understand why she ius not air Tahiti but I took her advise and went 5 counters away to somebody that maybe Air Tahiti employee. They were helpful and after asking some questions started to give me a tag for the baby stroller. The first employee saw what was happening, left the people she was checking in after me, and took the trouble to call the counter where I was and poisoned them against me so they withdraw the tag and gave me the same bull**** argument she gave.

At the gate to the plane I saw the same venemous employee who was the check in counter now at the airplane gate, who seem to be hired by Air Tahiti for the sole purpose of destroying their reputation and repulsing everybody away (as a part of the general ineptness of the airline they hire such staff). Here the problem was not with me but with an elderly sick disabled man. He asked her to board first. She ignored him completely and refused to answer him or talk to him. After a couple of minutes he started shouting and cursing her loud in front of all the passangers. Another employee then attended to him and took him inside the plane for priority boarding while the venous employee stayed silent like a wall and refused to answer or help that poor sick passanger. If I can help it never again Air Tahiti. You are simply a terrible airline.